When the shipping or receiving address does not have a loading dock, manual loading or unloading is necessary. A liftgate is a platform at the back of certain trucks that can raise and lower a shipment from the ground to the truck. Liftgate service is always used on freight exceeding 100 lbs in weight if loading dock is not available. If freight weight exceeds 100lbs and loading dock is not available at pick-up and/or drop-off locations, a lifgate service must be purchased at the time your shipment order is placed with dnaFreight.
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What is a liftgate and when do I need one?