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Frequently Asked Questions FAQs

How does one send freight from terminal or pick-up freight from terminal?

    To send freight from the terminal, the Shipper must bring the freight to the address of designated terminal, where freight should be unloaded on the dock. The Shipper must provide the Bill of Lading number to the receptionist - this informs the terminal staff that this shipment is being dropped off and is ready to be shipped. The Shipper must obtain a signature from staff at the terminal - the signature serves as confirmation, that freight has been accepted at the terminal.
    To pick-up freight from the terminal, a Consignee should go to the address of designated terminal and locate the terminal receiving area. To identify the shipment being picked-up, let the staff at the terminal know your shipment Bill of Lading / Tracking number.

 
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